Important Messages

The MSM ITS Help Desk is in operation from 8:00 A.M. to 4:30 P.M. for Students and
from 8:30 a.m. to 5:00 p.m. for Staff / Faculty.

Due to the current high demand for Bomgar sessions, you may experience some wait time until your session connects. Please be on hand to select "Allow" when you are connected.

If you are not sure which Representative with whom you are working, please fill out the form below and hit SUBMIT which will place you in the General queue for anyone to help.